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Casino 365 Privacy Policy β€” How safe is your data with us

Casino 365 believes your personal data belongs to you. This policy is fully transparent about what we collect, why we collect it, and how we keep it secure.

SSL 256-bit
Encryption
Data Never Sold
Never
Your Controls
In data management
Jan 2026
Last Updated
Effective: January 1, 2026
Updates: 20 January 2026
Version: v3.1
Applicable: All Casino 365 Members
Language: Bengali
At a Glance Key Points

Read these key principles before going through the full policy

Data Collected
Only data necessary to provide our services is collected.
Data Sharing
Never sold to third parties. Disclosed to authorities only when legally required.
Security Measures
Military-grade encryption and regular security audits.
Your Rights
You have full rights to view, correct, and delete your data.

Summary: By creating an account or using Casino 365, you are deemed to have accepted this Privacy Policy. We collect your data solely to improve our services β€” never to sell it.

1Introduction & Applicability

Casino 365 ("we", "us", "our") takes your privacy very seriously. This Privacy Policy ("Policy") explains how we collect, use, store, and protect your personal information.

This policy applies to Casino 365's website, mobile application, live chat, email communications, and all other services. Whether you access our platform from Bangladesh or anywhere else in the world, this policy applies to you.

This policy has been written in Bengali for the convenience of Bangladeshi users. The English version shall prevail in the event of any legal interpretation.

2What Data We Collect

2.1 Information You Provide Directly

Information you provide during registration and use:

Data Type Example Requirements
Identity InformationName, date of birth, NID numberMandatory
Contact InformationMobile number, email addressMandatory
Financial InformationBKash/Nagad number, bank accountPayments
Proof of IdentityNID or passport photoIn KYC
Profile InformationUsername, passwordMandatory

2.2 Automatically Collected Data

Certain data is collected automatically while you use Casino 365:

  • Device type, operating system, and browser information
  • IP address and approximate location (city level)
  • Page visits, clicks & session duration
  • Gaming activity β€” bets, wins, losses, and preferred games
  • Login timestamps and failed login attempts

Why this information is needed: Automatically collected data is used primarily to ensure security, prevent fraud, and improve the Casino 365 experience.

3Purpose of Data Use

Casino 365 uses your data for the following purposes:

  1. Account management: Registration verification, login security & KYC process
  2. Payment Processing: Secure deposits and withdrawals
  3. Customer Service: Resolving your issues quickly
  4. Security: Preventing fraud, money laundering, and unauthorized access
  5. Personalisation: Game and offer recommendations tailored to your preferences
  6. Legal Obligations: Meeting regulatory requirements
  7. Contact: Sending bonuses, updates & important notifications

If you no longer wish to receive marketing emails or SMS, you can disable notifications in your account settings. This will not affect your access to Casino 365's core services.

4Data Sharing Policy

Casino 365 never sells your personal data. However, in limited circumstances, certain information may be shared with specific parties:

4.1 Service Partners

Casino 365 works with a select number of trusted third-party service providers with whom limited data is shared:

  • Payment processors (bKash, Nagad, bank)
  • Identity verification services (KYC providers)
  • Game software providers (essential gaming data only)
  • Cloud Storage & Cybersecurity Providers

All these partners are bound by strict confidentiality agreements and cannot use your information without our authorization.

4.2 Legal Requirements

Information may be disclosed to relevant authorities when required by court order, regulatory request, or money laundering investigation. In such cases, we are legally obligated to comply.

Our commitment: Your data is never sold or rented to advertisers, data brokers, or any other commercial party. This is Casino 365's commitment to you.

5Cookies & Tracking Technologies

Casino 365 uses cookies and similar technologies to enhance your experience. Cookies are small text files stored in your browser.

5.1 Types of Cookies

  • Essential cookies: Login sessions and security tokens β€” the site cannot function without these
  • Functional Cookies: Remembers your language preference and theme settings
  • Analytics Cookies: To understand which pages are most visited (anonymous data)
  • Marketing cookies: To show you relevant offers (can be turned off)

You can delete existing cookies or block new ones at any time through your browser settings. However, disabling essential cookies may cause some features of Casino 365 to stop working.

6Data Retention

Casino 365 retains your data for specific periods. The general policy is as follows:

  • Active account data: retained for the duration of account activity
  • After account closure: 5 years (for legal and regulatory compliance)
  • Financial transaction records: 7 years (as required by AML regulations)
  • Support conversations: 2 years
  • Technical logs: 90 days

Interested? Even after closing your account, certain data may be retained for a legally required period. However, that data will not be used for any marketing or analytics purposes.

7Security Measures

Casino 365 follows industry-leading standards to keep your data secure:

7.1 Technical Safeguards

  • SSL TLS 1.3 encryption β€” for all data transfers
  • AES-256 encryption β€” for data at rest
  • Two-Factor Authentication (2FA) available
  • Firewall & DDoS Protection
  • Real-time fraud detection system

7.2 Administrative Security

  • Strict data protection training for all staff
  • Regular third-party security audits
  • Data access is restricted to a strict need-to-know basis
  • Affected members will be notified within 72 hours of a detected data breach

Your responsibilities: Casino 365 takes every possible measure to keep your account secure, but maintaining a strong password and keeping it confidential is your own responsibility. If you notice any suspicious activity, contact support immediately.

8Your Rights

Casino 365 believes you should have full control over your personal data. You have the following rights:

  • Right of Access: You may request to know what information we hold about you
  • Right to Rectification: You may request corrections to any inaccurate information
  • Right to Erasure: You may request deletion of your data under certain circumstances
  • Right to Portability: You may request a download of your data
  • Right to Object: You can opt out of marketing communications
  • Right to Restrict: You may request that processing of your data be restricted

To exercise these rights support@casino365.ws. We will respond within 30 days. In some cases, legal obligations may prevent us from fulfilling a request in full.

9Child Protection Policy

Casino 365 strictly prohibits use by anyone under the age of 18. We do not knowingly collect or store any data from minors.

If we are informed that an account has been created by someone under the age of 18, we will immediately close that account and delete all associated data.

A note for parents: If your child has unknowingly created a Casino 365 account, please contact us immediately. We will act promptly.

10Policy Update Rules

Casino 365 may update this Privacy Policy from time to time. Changes may be driven by updates to applicable law, technological developments, or changes to our services.

  • Advance email notice will be sent for any significant changes
  • The "Last Updated" date at the top of the page will be revised
  • A notice will be displayed on the site for any major changes
  • Continued use of the site after an update takes effect will be considered acceptance of the revised policy

11Communication & Complaints

For any privacy-related questions, concerns, or requests, please contact our dedicated Privacy Team:

  • Email: privacy@casino365.ws
  • General Support: support@casino365.ws
  • Live Chat: Available 24/7 on the website
  • Help Center: Visit Help Center

Privacy requests are typically handled within 3–5 business days. For urgent matters, include "URGENT β€” Privacy" in the subject line.

Your Data Rights

Casino 365 ensures you have complete control over your personal data

πŸ‘οΈ
Right to Access
Request a copy of all your data.
✏️
Right to Rectification
Correct inaccurate information.
πŸ—‘οΈ
Right to Erasure
Delete your data under specific conditions.
πŸ“¦
Portability
Download your data.
🚫
Right to Object
Opt out of marketing communications.
⏸️
Right to Restriction
Restrict processing.

To exercise any of your rights Help Centre or privacy@casino365.wsEmail us at

Why Casino 365 Is my data secure?

Our technology and policies keep your data protected to the highest standard

Military-Grade Encryption

Using SSL 256-bit and AES-256 encryption, Casino 365 keeps all your data and transactions secure.

SSL 256-bit

Your data is never sold

Casino 365 never sells your data to third parties. That is our core promise.

Never Sold

Regular Security Audits

Independent third parties regularly audit Casino 365's security systems to ensure their integrity.

Third-party Audit

Full Control in Your Hands

View, correct, delete, or download your data β€” all entirely in your hands.

Your Controls

Opt Out of Marketing Easily

Don't want marketing messages from Casino 365? Turn them off with a single click. No hassle.

One-click opt-out

Privacy Support in Bengali

For any questions about data protection, Casino 365's Bengali support team is available 24/7 to help.

Bengali Support 24/7

Your Data In Safe Hands β€” Join Now

Casino 365 places your privacy above all else. Register securely and enjoy world-class gaming.

SSL Secured Β· Data Never Sold Β· 18+ Only Β· Responsible Gaming

General FAQ

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