Casino 365 Terms & Conditions — Full information on your rights and responsibilities

1General Introduction & Applicability

These Terms and Conditions ("Terms") form a legal agreement between Casino 365 ("we", "us", "the Platform") and all registered users ("you", "member", "player"). Casino 365 is an online gaming and Sports Betting platform operating under a licence issued by an international gaming authority.

These Terms & Conditions apply to the Casino 365 website, mobile application, and all related services. They take effect whenever our platform is accessed from any country, including Bangladesh.

2Account Registration & Eligibility

2.1 Eligibility to Register

The following requirements must be met to open an account with Casino 365:

• You must be at least 18 years of age
• You must hold a valid government-issued ID in your own name
• You are not registering from a country or region where online gaming is prohibited by law
• You are of sound mind and are voluntarily using this service
• You have not previously been permanently banned from Casino 365

2.2 Account Information

All information provided at the time of registration must be truthful, accurate, and up to date. Providing false information may result in account suspension or termination, and any funds held may be forfeited.

2.3 Single Account Policy

Only one account is permitted per person, household, device, IP address, or payment method. If Casino 365 detects multiple accounts belonging to the same individual, it reserves the right to close all accounts and forfeit any bonuses.

3Deposit, Withdrawal & Payment Policy

3.1 Deposits

The following deposit methods are available at Casino 365:

• Mobile Banking: bKash, Nagad, Rocket
• Bank Transfer (selected Bangladeshi banks)
• Cryptocurrency (USDT, BTC, ETH)

The minimum deposit amount is ৳300 and the maximum single deposit limit is ৳5,00,000. Casino 365 reserves the right to place a hold on any deposit if security verification is required.

3.2 Withdrawals

Withdrawal requests are typically processed within 1–24 hours. The following conditions apply to all withdrawals:

1. Minimum withdrawal amount is ৳500
2. KYC verification must be completed (for withdrawals over ৳20,000)
3. Bonus wagering requirements must be met
4. Withdrawals must be made via the same payment method used for the deposit

4Bonuses & Promotional Offers

4.1 General Bonus Terms

All bonus offers at Casino 365 come with their own specific terms. By claiming a bonus, you agree to the terms applicable to that bonus.

• The bonus can only be claimed once (per member)
• Bonuses are non-transferable
• Bonuses will be automatically cancelled upon expiry
• Casino 365 reserves the right to modify or cancel any bonus offer at any time

4.2 Wagering Requirements

To withdraw winnings earned from a bonus, the specified wagering requirement must be met. The wagering requirement means you must place bets totalling the bonus amount multiplied by a set number. Example: ৳1,000 bonus × 20x = ৳20,000 total bets required.

4.3 Bonus Abuse

If Casino 365 detects bonus abuse — such as arbitrage betting or bonus hunting — it reserves the right to investigate the account and void the bonus where applicable.

5Gaming Rules

5.1 Game Fairness

All games on Casino 365 use RNG (Random Number Generator) technology tested and certified by independent third-party laboratories. This means every outcome is entirely random and not predetermined.

5.2 Betting Limits

Each game has its own minimum and maximum bet limits. Game-specific maximum bet limits apply when playing with bonus balance. Winnings may be voided if these limits are exceeded.

5.3 Technical Errors

If a game is interrupted due to a server error, disconnection, or any other technical issue, Casino 365 will investigate and reach a fair resolution. Odds or payouts displayed due to a technical error may not be valid.

6Prohibited Activities

The following activities are strictly prohibited on Casino 365 and will result in immediate action if detected:

• Operating multiple accounts or using another member's account
• Fraud, hacking, or system manipulation
• Betting via bots, automated software, or AI
• Money laundering or transactions involving illegal funds
• Harassing or offensive behavior toward other members
• Bonus system abuse (collusion, arbitrage)
• Intentional exploitation of platform vulnerabilities or bugs
• Gaming on behalf of someone under 18

7Account Suspension & Termination

7.1 Termination by Casino 365

Casino 365 reserves the right to suspend or terminate any account without prior notice for the following reasons:

• Violation of these Terms & Conditions
• Suspicion of fraud or money laundering
• Providing false information
• Failure to comply with legal obligations

7.2 Closure by Member

You may close your Casino 365 account at any time by contacting our support centre. Please ensure any pending withdrawals are completed before closing your account.

8Responsible Gaming

Casino 365 believes gaming is entertainment, not an addiction. We encourage every member to play responsibly.

8.1 Self-Control Tools

Casino 365 provides the following tools:

• Deposit Limits: daily, weekly, or monthly
• Bet Limit: Maximum amount allowed per bet
• Session Time Limit: Automatic logout after a set period
• Cooling-Off Period: temporary break (24 hours – 6 months)
• Self-Exclusion: Account closure for a fixed or indefinite period

9Privacy & Personal Data

The protection of your personal data is a top priority at Casino 365. Our Privacy Policy details exactly how we collect, use, and safeguard your information.

• Your information is never sold to third parties
• Information may be disclosed to authorities when required by law
• All data is secured with SSL 256-bit encryption
• You may request to view or correct your information at any time

For more details, visit our Privacy Policy Read.

10Dispute Resolution

In the event of a dispute between Casino 365 and a member, the following process will apply:

1. Step 1: Submit a written complaint to the support centre. A response will be provided within 48 hours.
2. Step Two: Send a formal complaint by email. The investigation will be completed within 7 business days.
3. Step 3: If both parties fail to reach a resolution, the matter may be referred to an independent mediation body.

11Policy on Changes to Terms & Conditions

Casino 365 reserves the right to modify, add to, or amend these Terms & Conditions at any time. For significant changes:

• A notice will be sent to your registered email 30 days before any changes take effect
• A new version will be clearly published on the website
• Continued use of the site after an update constitutes acceptance of the revised terms

If you do not agree to the changes, you always have the option to close your account.

12Contact & Support

If you have any questions about Casino 365's Terms & Conditions, please get in touch with us:

• Email: support@casino365.ws
• Live Chat: Available on the website 24/7
• Help Centre: Visit the Help Center